Terms of service

These terms cover the purchase and use of BigSocialBoss software and the use of this website.

Licences

BuddyMail packs and Ali Agent editions are one-time purchases of a perpetual licence for the number of installations or seats stated at purchase. Plugins are monthly subscriptions. Licences are for your own organisation; reselling or redistributing the software is not permitted.

Delivery

After cleared payment: BuddyMail within 48–72 hours (24 hours with human deploy), Ali Agent Basic and Pro within 48–72 hours, Enterprise within 3–5 working days.

Your responsibilities

You are responsible for the content you send, the lists you mail, and compliance with the rules of the markets you contact — including consent and unsubscribe requirements. You are also responsible for keeping your own server, domain and model API keys secure.

Third-party costs

Servers, domains, mailboxes and model API usage are paid by you to the respective providers. We do not resell them or add a markup.

Availability

Self-hosted software runs on your infrastructure, so uptime is a function of your server. This website is provided as is; we aim to keep it accurate and available but do not guarantee uninterrupted access.

Liability

To the extent permitted by law, our total liability for any claim is limited to the amount you paid us for the licence in question.

Contact

marketing@bigsocialboss.com · +86 400-0616-505